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Requests by the client for services not included in the original
estimate.
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Design specifications provided by the client that incorrectly
or incompletely specify what the client actually wants.
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Design
revisions called for by the client that are above and beyond
those described in the design process described above (such
as revisions to the commitments made in an earlier stage of
the design process, or major rather than minor revisions of
any work completed by Enchanted Websites, or repeated revisions
of any work completed by Enchanted Websites). |
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Text that
is in need of re-typing (or extensive editing, such as for correcting
numerous typographical errors). |
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Text
that is in need of typing in (such as text sent by Fax or
hardcopy, rather than in electronic form).
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Web pages
that require a great deal of text formatting. |
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Substantive changes to client-submitted text after the web
pages have been constructed.
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Images or graphics supplied by the client that need to be
scanned in.
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Images or graphics supplied by the client that need to be
reformatted, resized, or edited (e.g., touched up) in any
way.
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Custom
graphics that needs to be created either from scratch or as
a composition of other graphics or images. |
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Requests
by the client for re-designs (or re-re-designs) of already created
web page graphics. |
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Changes,
reformatting, or conversion to another format of a sound or
music file. |
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Long-distance phone calls (such as to the client or to the
client's graphic designers).
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Travel expenses.
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Creation and production of any printed materials (e.g., brochures,
manuals, posters, etc.); or creation of graphics or text intended
for use in printed materials as well as web pages.
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Reproduction
of (all or part of) the client's website or web pages (e.g.,
reproduction on floppy disks, zip disks, CD-Roms, or any other
portable computer medium) for any purpose whatsoever. |
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Any additional
education and consultation. |
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Obtaining
specific programs or plug-ins whose need is entailed by the
client's requests. |
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Hiring outside contractors for special-purpose work, entailed
by the client's requests.
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Obtaining
specific hardware, computer equipment, or other equipment whose
need is implied by the client's requests. |
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Obtaining specific licenses or copyrights whose need is implied
by the client's requests.
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A calling by the client for a total number of products to
be displayed on the website that is significantly higher than
the original estimate.
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Meetings or dialogs with the client that are not a necessary
part of the design process described above.
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