OFFICE" ORDER MANAGEMENT
complement to your online e-commerce is your offline "back
office", where you track, process, and fulfill orders, as well
as develop mailing lists and mail promotions. Having a back office
that integrates seamlessly with your online e-commerce is imperative.
Stone Edge Order Manager streamlines
the entire job of reviewing, processing and shipping orders. Process
back-orders, returns, exchanges, sales tax and shipping charge corrections
and other order revisions with a few clicks of your mouse, then
print the order paperwork, and you are ready to ship! Here are just
some of the capabilities of the Order Manager:
downloads orders from your Americart shopping cart and import
them into the Order Manager
- Builds a
searchable Customer list with order and payment history
items sold from inventory; backorders out-of-stock items
tax, shipping and credit due for partial orders
"drop ship" option: automatically email or fax drop-ship orders
- Allows manual
entry of phone, fax and email orders
orders that can be totally automated, marks others for manual
- Prints any
combination of Invoices, Packing Slips, Shipping Labels and Pick
- Prints order
summaries for newly imported and approved orders
warnings for inventory items that fall below reorder points
credit due information for partial and unshippable orders
- Prints accounting
summaries for any range of dates
"Gift Message" option for packing slips
options for "virtual coupon" discounts
Coupons, Discounts multiple Sales Tax rates and many shipping
- Flags orders
from problem customers.
- Easy interface
with UPS WorldShip, FEDEX QuickShip and other shipping software
- stop retyping names & addresses!
- POS screen
for easier entry of Point-of-Sale Orders. Includes barcode scanning
- Create purchase
orders for re-stocking your inventory. Print, email or fax them
to your suppliers. Use barcode scanner to receive new inventory.
- Use Order
Options (Color, Size, Style, etc.) to build "Sub SKUs" and track
the exact inventory items that have been sold.
- New "Email
Merge" capabilities and Email Template Editor.
filling of back-orders.
- Export selected
customer data for use with bulk email programs.
tracking of inventory value.
- Export shipping
information to text files for import into other shipping programs.
Edge Order Manager
is written in Microsoft Access (so you must have Microsoft Access
97 or Access 2000 in order to use it).
If you do not
already have order management software in place, or you are not
happy with your present software, consider using the Stone
Edge Order Manager
in conjunction with your Americart e-commerce